ENHANCING CLIENT EXPERIENCE (Zoom Session)

Fela Durotoye, an Executive Leadership Coach, Business Management Consultant, and Inspirational Speaker with 27 years of experience, is celebrated for guiding leaders to clarity in their vision and mission. He empowers executives and workforces to transcend their limits and achieve extraordinary goals. Fela’s contributions span coaching CEOs, consulting for business growth, and serving as a guest lecturer at Stanford University’s Seed program. His commitment to nation-building in Nigeria is a decade-long endeavor, earning him numerous awards. Holding an MBA and an alumnus of Harvard and Yale, Fela is also a certified John Maxwell Team leadership coach. He’s married to Tara, CEO of the House of Tara International, and they have three sons.

Henry Whitlow, with twenty-five years of experience in Operations and Financial Management, began his career at IBM, joining right after Harvard Business School. He later became an entrepreneur. Armed with an MBA from Harvard, he’s a speaker, author, professor, and a certified executive coach. As a Lean Six-sigma Master Champion, he has led redesign efforts in various sectors, including business, government, and school systems. Henry is a former Computer World Groupware Service Provider of the Year and is nationally recognized as a senior examiner and trainer for organizational effectiveness in Baldrige applicants seeking management expertise recognition.

Remi Dairo is the President of the Institute of Productivity and Business Innovation Management (IPBIM), a globally focused African institution specializing in productivity and innovation learning. He’s a renowned Productivity Expert and UK Certified Life Coach with a strong focus on personal productivity. Remi has completed numerous projects for world-class organizations, authored books on productivity, and developed a Personal Productivity Program (PPP) software. He is widely recognized for his expertise, featured in international and local media, and has spoken at various conferences. Remi is consistently rated as Africa’s top Productivity Expert and is known as “Mr. Productivity.” He is actively involved in NGOs and coaching associations and has received accolades for his contributions to the coaching industry.

Niyi is recognised as one of Nigeria’s foremost pragmatic and inspirational speakers, and a leading voice on Leadership Development. Niyi is Nigeria’s number one Performance Strategist (Middle East & Africa Business Awards 2017), Management Consultant and CEO of FifthGear Plus. Niyi Adesanya’s professional experience has seen to the transformation of individuals and multinational organisations, resulting in their increased effectiveness and productivity. He is also a renowned Author, Executive Coach, Keynote Speaker, Entrepreneur, and Leadership Development expert, and a member of the boards of various companies.

Dennis Kimbro, author of “Think and Grow Rich: A Black Choice,” is a renowned figure born in Jersey City, New Jersey, in 1950. He holds degrees from the University of Oklahoma, including a Ph.D. in political science from Northwestern University, focusing on wealth and poverty in underdeveloped countries. Kimbro completed Napoleon Hill’s unfinished manuscript aimed at African Americans, leading to the bestselling book “Think and Grow Rich: A Black Choice.” He has lectured for prominent clients like General Motors, Walt Disney, and Wells Fargo, featured on TV shows like Today and CNN’s Larry King Live, and recognized in publications like The Wall Street Journal. Kimbro’s remarkable career includes service as a national judge for the Ernst & Young USA Today Entrepreneur of the Year. He is also the author of “What Keeps Me Standing: A Black Grandmother’s Guide to Peace, Hope & Inspiration.” Dennis Kimbro resides in Atlanta, is a proud father of three daughters, and has made significant contributions to entrepreneurship and personal development.